British Airways awards Gist Inflight Retail logistics contract
As one of the world’s leading airlines, British Airways offer its customers an unrivalled range of duty free products to purchase whilst in-flight.
The challenge of co-ordinating its global supply chain is significant for BA who have now extended their relationship with Gist, a leading logistics specialist, to manage the receipt, handling and despatch of all its inflight retail products. The contract to manage British Airways’ Inflight Retail (IFR) operation builds on Gist’s successful 12 year partnership with British Airways, handling its other inflight services products
From June 2006, the Inflight Retail logistics team will be based at Gist’s 116,000 square foot warehouse near Heathrow and will work closely with the 70 Gist staff that control warehouse operations for British Airways’ inflight services, doubling the size of the current operation.
Gist currently manages the stocking and despatch of British Airways inflight provisions, such as wines, spirits, minerals, cutlery, blankets and catering trolleys to all British Airways catering stations worldwide.
“We are delighted to be expanding our service to British Airways,” commented Mike Flynn, Business Solutions Director at Gist. “The addition of the Inflight Retail contract is testimony to the strength of our team and our partnership with British Airways. It highlights our commitment to providing excellent customer service and our support for British Airways.”
Peter Hough, Senior Manager British Airways Inflight Planning and Logistics commented, “Having had a long and successful relationship with Gist we felt that they were ideally placed to support our ongoing commitment to supplier rationalisation whilst maintaining and improving the customer experience.”
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Notes to editors:
Gist
Gist combines leading edge experience and expertise to transform supply chains. With industry-specific understanding, know-how and excellence, Gist’s solutions bring end-to-end visibility and implementation, from concept to delivery.
Gist, based in the United Kingdom, has its head office in Basingstoke in Hampshire. However, Gist’s 5,500 employees operate out of 30 locations, providing a full range of intellectual and asset-based business offerings in the UK, continental Europe, Asia, Australasia and North America.
Gist’s customers (including Woolworths, British Airways, Marks & Spencer, Carlsberg UK, Ocado, and Budgens) operate in a wide range of commercial and industrial sectors, including grocery, electronics, apparel and gas.
As part of The BOC Group, which serves two million customers in more than 50 countries, Gist also benefits from BOC’s global capability, synergy and scale.
